FAQs

/FAQs
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Yes, we can deliver outside of the Mainland UK.

For Delivery to The Highlands & Islands of Scotland, Northern Ireland, Isle of Man, Isle of Scilly and Isle of White please call for a Quotation.

The Linepost Company is based in South Wales and only carries out installations in this area.
Full fitting instructions can be downloaded and a local builder/handyman should be able to complete the work.

View more details here (link will open in new tab or window).

All Our Line Posts are available from stock, dispatch usually within 24/48 hours, Orders placed over a weekend are dispatched the following Tuesday. Delivery is the next working day between 0800 & 1730 and a signature is required.

Our Galvanized Line Posts come with a Five year Warranty against corrosion and Powder Coated Line Posts have a One year Warranty.

Yes, setting up a linepost set is quite simple, it should only take a few hours.

Detailed and straightforward instructions are available to download to assist you with the installation and set up.

View more details here (link will open in new tab or window).

Our Line Posts come in three heights, 3.7 metres, 3 metres & 3.2 metres above ground with an additional 0.7 metres added for the ground fixing.

See full specifications here (link will open in new tab or window).

Yes, but a Galvanized finish normally requires a primer first.

See full specifications here (link will open in new tab or window).

Line Posts are available in Galvanized, Dark Green & Black finishes.

See full specifications here (link will open in new tab or window).

No, configurations can be adapted to suit your needs, for instance if you have a long garden then a straight line possibly with a centre post is useful. If your garden is shorter then a three post triangular layout may give you more drying space. Where space is not an issue you could use four posts in a square layout. These can all be achieved with our standard posts.

The height and distance between posts is usually determined by the size and shape of your garden.
Taller posts are required as the distance increases, this will compensate for the dip in the middle when the line is loaded.

Consideration must be given for your ability to raise a fully loaded clothes line as the weight increases with the length, a 20 metre clothes line is useless if you cannot raise it fully loaded.

Equally taller posts are of no use if they are positioned too close together and will probably look like unsightly from the side. Remember that nearly every garden can use Line Posts as long as you give plenty of thought to the layout and what you actually need.

2 Piece post are ideal for a number of reasons with the ability to remove the post above ground they are ideal for the following;

  • Can be stored over the winter months.
  • Removed for barbecues or whilst children are playing.
  • Ground post can be fitted flush with the surface allowing the grass to be cut straight over the top of the ground post.

We are proud to say our Line Posts are like nothing else on the market. Manufactured from 60mm diameter circular hollow section, welded cleat, eye and fin, either galvanized or powder coated finishes are offered. Although the 2 piece post has a slightly thicker wall this is only to allow for threading and in our opinion there is no difference in 1 piece or 2 piece posts.

All customers who order Line Posts are notified by e-mail 24 hours before the day of dispatch. The delivery can be changed to a more convenient time or a request to leave the package in a secure place at the delivery address (without a signature) can be added up until 0930 on the morning of dispatch. Please be aware if the carrier is unable to deliver the parcel and no alternative instructions have been given there may be a charge for re-delivery.

From the East; M4 Jct 36 Follow the signs for Maesteg until you reach the traffic lights in the town centre (approx. 7 miles), turn left up Neath Road then second turning on the right down Heol Ty Gwyn, follow the road past the park and the Forge Industrial Estate is the second turning on the right.

From the West; M4 Jct 40 follow the signs for Maesteg, you will pass through the village of Bryn and over a hill, as you drop down towards the town take the first turning left onto Heol Ty Gwyn, follow the road past the park and the Forge Industrial Estate is the second turning on the right.

We are open from 0800 – 1700, Monday – Friday and collections can be made anytime between these hours but it is advisable to call to let us know you will be collecting.

We are more than happy for you to collect your order but you will need to place it over the telephone to avoid the delivery charge.

Yes, We are able to manufacture Line Posts to your specification, some of the variations include, extra eyes for lower lines, extra Cleats and specific height posts. Please call to discuss your requirements and we will be able to give you the estimated delivery time and costs.

Yes absolutely, we have a full range of parts for your linepost set, and also washing line accessories including; pulleys, cleats, clothes lines, hooks and even pegs available for immediate delivery.

See our parts range here (link will open in new tab or window).

We are sure you will be happy with your Line post but if you are not for any reason you can return it under the following conditions:

If you wish to cancel your order and return your goods please advise us by e-mail within 48 hours of receipt. The product must be returned to us within 14 days of the order being placed, in a re-saleable condition, unused, unmarked and in original unmarked packaging. It is the responsibility of the customer to return the item and ensure the package has been reasonably protected in return transit. We will refund the full amount excluding our original haulage or postage charges, receipts will available.We recommend that you use a recorded-delivery service. Note that you will be responsible for the costs of returning the goods to us unless we delivered the item to you in error. You should be aware that once we begin the delivery process, you will not be able to cancel any contract you have with us for services carried out by us (for example, postage and packing). When we receive the goods with the notice of your cancellation of this order, we will refund the relevant part of the purchase price for that item.Once you have notified us that you are cancelling your contract, any relevant sum debited to us from your credit card will be re-credited to your account as soon as possible and in any event within 30 days of your order, provided that the goods in question are returned by you and received by us in the condition they were in when delivered to you. If you do not return the goods delivered to you or do not pay the costs of delivery, we shall be entitled to deduct the direct costs of recovering the goods from the amount to be re-credited to you. Goods should be returned in their original packaging, unused, with your returns number clearly marked on the parcel.

 

Yes, the 2 piece post set is ideal for this as it can be taken down when it’s not being used.

Yes, the 2 piece post set is ideal for this as it can be taken down over the winter months if required.